| What do you want to do? | Read this guide |
|---|---|
| I have forgotten my website password | Resetting your password |
| I need to log in to my website | Logging in to your website |
| I cannot find the page I need to change | Finding the page or post you want to edit |
| I do not know what any of this is, show me around | A tour of your WordPress dashboard |
| I want to change some wording on a page | Editing text on a page |
| I do not understand how the page editor is laid out | How your pages are built: rows, columns and elements |
| I need to crop or straighten a picture | Editing Images in WordPress |
| I changed something but the website still looks the same | Saving, previewing, publishing and scheduling |
| I have made a mistake and want the old version back | Undoing a mistake: revisions and the Trash |
| I want to know what I should not click | What not to touch, and when to email us instead |
| My change looks wrong on a phone | Checking your changes on mobile |
| I need a change to go live on a particular date | Saving, previewing, publishing and scheduling |
| I need to swap a picture on a page | Replacing an image on a page |
| A button says the wrong thing or goes to the wrong page | Editing a button and where it links to |
| I changed one page and it changed several others | Reusable Blocks explained |
| I cannot find the wording anywhere on the page | Reusable Blocks explained |
| I want another section like the one already on the page | Adding a new section by duplicating an existing one |
| A link at the top of the site says the wrong thing | Editing your navigation menu |
| I want to change the order of the links at the top | Editing your navigation menu |
| I want a dropdown under one of my menu links | Editing your navigation menu |
| I published a page but it is not in the menu | Adding a page to your menu |
| The address or phone number at the bottom of every page is wrong | Editing your footer |
| I want to change the copyright year | Editing your footer |
| The links at the very bottom of the site need changing | Editing your footer |
| I need a brand new page that matches the rest of the site | Creating a new page |
| My new page has an address ending in -2 | Creating a new page |
| I want to take a page out of the menu but keep the page | Editing your navigation menu |
| I made a change but the website still shows the old version | How to Clear Your Website Cache |
| I need to give VM access to my website | Adding a team member to your website |
| I want to add a staff member as a website user | Adding a team member to your website |
| I want a new enquiry or contact form on the site | Creating a new Gravity Form |
| Form enquiries are not arriving in the right inbox | Configuring Notifications in Gravity Forms |
| I want to change what people see after they submit a form | Configuring Confirmations in Gravity Forms |
| I need to update the credit card VM bills | How to Add a Credit Card Payment Method to Your VM Account |
| I need to send VM our logos, photos or documents | How to Upload Files / Images to VM’s Google Drive Folder |
| I need to give VM access to Google Analytics | How to Grant Access to Google Analytics GA4 |
| I need to give VM access to Google Ads | Granting Agency access to your Google Ads account |
| I need to give VM access to our Facebook page | Manage Roles on Facebook Page |
| I need to add someone as an admin of our LinkedIn page | How to Add an Admin to Your LinkedIn Page |
| VM has sent me content to review and comment on | Using Google Docs for Reviewing Content |
| I want to see the enquiries people have sent us | Finding and reading your form entries |
| I want our enquiries as a spreadsheet | Exporting form entries to a spreadsheet |
| I want our form emails to go to somebody else | Changing who receives form notifications |
| Our form emails have stopped arriving | My form emails are not arriving: what to check first |
| I want to add or change a question on a form | Adding or editing a field on a form |
| I want to make a form field compulsory | Making a field required, and editing validation messages |
| I want to put a form on a page | Adding a form to a page on your site |
| I want to edit an FAQ or a set of tabs | Working with accordions, tabs and toggles |
| I want to edit one of those boxes with an icon | Editing text boxes, icon boxes and flip boxes |
| I am about to make big changes to an important page | Duplicating a page before you make big changes |
| A section updates itself and I cannot find the text | Grids and post lists: what they are and why not to edit them |
| I want to change a colour, font or spacing | Design settings: what is safe and what is global |
| We are new clients and do not know where to start | Welcome to Vigilante Marketing |
| I need to give VM access to our website or domain | Getting your website access sorted |
| I need to give VM access to our Google accounts | Getting your Google accounts connected |
| I need to give VM access to our social accounts | Getting your social accounts connected |
| We are setting up business email on our own domain | Setting up a new Google Workspace |
| I need to give VM access to our GoDaddy account | Invite delegate access to your GoDaddy account |
| We are moving our domain to a different registrar | Get an authorization code to transfer my domain away from GoDaddy |
| VM has asked for our ad account ID | How to Find Your Facebook Ad Account ID |
| I need to give VM access to our Pinterest account | Adding A Partner To Pinterest Business Account and Ads |
| We want to start posting on TikTok | How to Create a TikTok Account |
| I need a LinkedIn ads receipt or to update that card | How to Access a LinkedIn Ad Account Billing Centre |
| We need to create a Facebook Page from scratch | How to Create a New Business Page on Facebook |
| We need to create a LinkedIn Company Page from scratch | How to Create a New Company Page on LinkedIn |
| Our LinkedIn Page has almost no followers | How to Invite Connections to Follow Your LinkedIn Page |
| Our Facebook Page has almost no followers | How to Invite Friends to Like a Facebook Page |
| How big should an image be before I upload it? | Preparing an image before you upload it |
| Where do all our uploaded images live? | Uploading and organizing images in the Media Library |
| What is alt text and do we need it? | Alt text and filenames: the two-minute habit |
| I changed an image and it changed in other places too | Replacing an image used in several places |
| We need to put a PDF on the site | Uploading a PDF and linking to it |
| We want to write a blog post or news item | Creating a blog post |
| I need to change a blog post we already published | Editing or updating an existing post |
| What is the difference between categories and tags? | Categories and tags explained |
| Our blog posts show a blank box instead of a picture | Setting a featured image |
| Our blog list shows text cut off mid-sentence | Writing a good excerpt |
| We want a post to go out on a particular day | Scheduling a post to publish later |
| I need to correct an affiliate referral | Adding, editing and deleting referrals |
Guides
What do you want to change?
Find what you are trying to do on the left, then open the guide beside it. If it is not listed here, search above or browse the categories further down.
Onboarding
Getting started with VM — your account, the platforms we need access to, and the social and Google services we will be working in on your behalf.
Using Your VM Account
Guides and how-tos for maximizing your Vigilante Marketing services.
Using Your Google Services
Connecting and managing the Google services we work in on your behalf, from Analytics and Ads to Workspace email.
Social Media Management
Giving us access to your social accounts and ad platforms, plus posting and approving content.
Domain Management
Registering and transferring domains, and giving us the access we need to manage your DNS.
In this sectionGoDaddy
Managing Your Website
Day-to-day website work you can do yourself — pages, posts, images, forms, plus the VM theme and plugins that power your site.
Getting Started
Signing in, finding your way around, and the few things worth knowing before you change anything.
Editing Pages
Changing wording, working with the page builder, and undoing a change you did not mean to make.
Using WordPress
Learn how to set up and use WordPress to host, build, and manage websites.
In this sectionWooCommerceAffiliateWPGravity Forms
VM Theme
Working with the theme that powers your site, including grid layouts and design settings.
Working With VM
How we work together — reviewing and approving content, design feedback, and our design methodology.
Design the Vigilante Way
Some helpful articles on VM’s design methodologies.
Developer Guides
More technical topics for developers and advanced users who manage their own VM website.
Developer Guides
Some more advanced topics for those with more technical skills that want to manage their VM websites.
Your Digital Marketing
Resource Centre
Have questions about paid ads, campaign optimisation, or platform features? Browse our knowledge base for step-by-step guides, FAQs, and expert insights to help you succeed.