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How to Access a LinkedIn Ad Account Billing Centre
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LinkedIn keeps advertising in a separate product called Campaign Manager, reached from your personal LinkedIn profile rather than from your Company Page. Inside it, each ad account has its own billing centre holding the card on file, the running monthly spend and every receipt. This is the screen to go to when finance asks for an invoice.
The billing centre belongs to you, not to us. Even when we run your LinkedIn advertising, the card and the invoices sit in your account and you can see them at any time. If you would rather we did not have access to the billing section at all, that is a reasonable request and we can work with it.
Steps
- Sign in to LinkedIn as yourself, then open Campaign Manager. There is also an Advertise item in the top-right menu on the desktop site.
- Campaign Manager opens on a list of every ad account you can see. Choose the account you want. If there is more than one, check the account ID rather than the name, because businesses often end up with near-duplicate account names.
- Inside the account, open the account menu at the top right of the screen, then choose Billing center.
- You are there. The billing centre shows the payment method on file, the current month’s total spend, the billing contacts, and tabs for Transactions, Coupons / credits and Receipts.
What each part is for
- Payment method. The card LinkedIn charges. Manage credit card is where you replace it. Do this yourself rather than sending us the card.
- Current month total spend. Running, not final. It is not an invoice and it will not match your monthly report exactly, because LinkedIn bills in its own cycle.
- Receipts. The tab your accountant wants. Receipts download as PDFs, one per billing period.
- Billing contacts. Who gets the receipts by email. Worth checking that this is not a former employee.
An expired card stops your ads, not just your billing. LinkedIn pauses delivery when a payment fails, and the notification goes to the billing contact rather than to us. If your campaigns go quiet unexpectedly, this is the first screen to check.
Two things worth checking now rather than later
- Card expiry. If it expires within the next two months, replace it before the next billing date rather than after the ads stop.
- Billing threshold. LinkedIn charges when spend reaches a threshold as well as monthly, so a busy month can produce more than one charge. That is normal, not a duplicate.
If it does not go to plan
- Campaign Manager shows no accounts. You have access to the Company Page but not to the ad account. They are two separate lists, and being an admin of one grants nothing on the other.
- You can see the account but not Billing center. That menu item needs the billing admin role. Whoever created the account can add it.
- The numbers look wrong. Check the date range at the top right before assuming anything. It defaults to a period that may not be the one you have in mind.
- Nobody knows who created the account. Tell us. LinkedIn can reassign ownership, but it is a support case rather than a setting.
What we need if something fails
The ad account name and ID, and what you see instead of what you expected. Do not send us the card details; if the card needs replacing, that is a job for you on the Manage credit card screen.
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