Add or remove an email alias

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As a G Suite administrator, you can provide a user in your company a different email address at no additional charge. To do this, in your Google Admin panel, create an email alias to the user’s account.

Why choose an alias? Give him the email alias [email protected] if [email protected] requests a sales address to display on the business website. Bill can then send email using either address after receiving email to either address, and it will appear in his Gmail account.

Add an email alias for a G Suite user

Each user is allowed a maximum of 30 aliases.

It’s important to note that past aliases used with G Suite are not secret and occasionally may be seen by other users. Find out more about renaming a user or changing a user’s email address

  1. In your Google Admin console (at admin.google.com)…
  2. Go to Users.
  3. Find the user in the Users list. If you need help, see Find a user account.
  4. Select the user’s name to open their account page.
  5. Click User information  Email aliases
  6. Click Alias and enter an alternate user name (the part of the address that appears before
    the @ sign). Note: An alias that is already in use by someone else cannot be created as either a primary address or an alias
  7. (Optional) If multiple domains have been added in your Admin console, the field to the right of
    the @ sign is a menu listing available domains. Select a domain for the alias address.Note: Domains
    added as a domain alias don’t appear in this list. A domain alias applies for
    everyone in your account and can’t be customized for a single user.
  8. Click Save.
  9. (Optional) To return to the user’s account page, at the top right, click the Up arrow  .

Within 24 hours (and often sooner), the user will begin to receive email sent to this address.

Send mail from an alias

The user can get email at that address by setting up an email alias. They must configure a unique From address in Gmail in order to send emails with the alias address in the From field. Additionally, they need to do this in order to receive emails they send to their own email alias.

Send your users the following steps : Send mail from a different address or alias.

Remove a user’s email alias

  1. In your Google Admin console (at admin.google.com)… 
  2. Go to Users.
  3. Find the user in the Users list. If you need help, see Find a user account.
  4. Select the user’s name to open their account page.
  5. Click User information and then Email aliases
  6. At the right of the alias you want to remove, click Remove Cancel.Note: An alias with no Remove option was automatically added as a domain alias. This gives all your users an alias at this same domain. You can’t remove the alias for just one user. Instead, you need to remove the domain alias.
  7. Click Save.
  8. (Optional) To return to the user’s account page, at the top right, click the Up arrow Up arrow .

The user will start to receive emails sent to this address within 24 hours

Used only for email

People can use email aliases only to send and receive mail. They must keep using their primary address to sign in to their account, sync with a mobile device, or share Google Docs and Sites.

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