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Site Management

Website Care That Never Sleeps.

Your website isn’t “set it and forget it.” It needs updates, security, fixes, and ongoing optimisation — or it breaks, slows down, or leaves you vulnerable. We keep your website healthy, protected, and running flawlessly, so you can focus on your business, not your backend.

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A Website Without Management Is a Website Waiting to Fail.

Outdated plugins. Broken forms. Slow load times. Security threats. Most businesses don’t notice problems until customers do. When your site is down or performing poorly, you’re losing traffic, leads, sales — and trust.

Whether you’re a service-based business, a busy eCommerce shop, or a growing enterprise, you need continuous management that prevents problems before they happen. With Vigilante Website Management, your site stays fast, secure, updated, and fully supported — all year long.

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Deliverable Package

Deliverables

What’s Included

Strategic, technical, and proactive support that keeps your website running at peak performance.
Core, Plugin & Theme Updates

Reliable updates, tested in a staging environment before going live, ensuring compatibility, stability, and speed.

WooCommerce & eCommerce Support

From product uploads to checkout fixes, we maintain the most important part of your online store, the buying experience.

Security & Uptime Monitoring

24/7 protection using Defender Pro (or similar). We track uptime continuously and solve issues before they reach your customers.

Backups & Disaster Recovery

Daily offsite cloud backups with full restore capabilities. If anything goes sideways, you’re covered.

Speed & Performance Optimization

Caching, compression, database cleanup, and image optimisation to keep your site blazing fast.

Zero-Tech Hassle

You ask. We fix. Clear communication. No jargon. You stay informed and in control, without touching the tech.

The entire team at Vigilante Marketing is absolutely thrilled and incredibly proud to share some exciting news: We've been awarded Best of Kelowna Silver in not one, but two prestigious categories for 2025! We're honoured to be recognised as both a Best Web Design Agency in Kelowna and a Best Marketing Agency in Kelowna.
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trusted by brands that

grow with us.

Businesses that scale visibility and revenue, through smarter search.

our Site Management

Packages

Support hours cover change requests and fixes sent by email, up to the hours shown, and reset each month. Extra time, and all requests on Site Care, are billed at $100/hr (30-minute minimum on Site Care). Site Care is for brochure websites hosted with Vigilante Marketing. Site Support and Site Partner work with any host, though we highly recommend hosting with us, as support for sites hosted elsewhere may be limited.

Want More Than Just Site Management?

Get more than site fixes. With our All-Inclusive Marketing Retainer, you get complete site management plus SEO, ads, content, and ongoing website improvements.

One team. One strategy. Everything working together.upgrades available as you scale.

Explore the All-Inclusive Retainer

Not Sure if Site Management is Right for you?

Book a free 30-minute consult and we’ll audit your site, share quick wins, and outline your path forward.

Book Your Free Consult

Got Questions?

We’ve Got Answers.

We run core, theme, and plugin updates every month, testing everything in a staging environment first to make sure nothing breaks.

We monitor uptime. If something goes wrong, our team is alerted instantly and begins troubleshooting right away, usually before you even notice.

Yes. We perform daily cloud backups with secure offsite storage. If anything happens, we can restore your site quickly.

Absolutely. We handle WooCommerce and other WordPress shop setups, product updates, checkout troubleshooting, and performance tuning. Online stores need Site Support or Site Partner, since stores need hands-on help more often than a brochure site.

Just email us. On Site Support and Site Partner, requests are covered up to your plan’s monthly support hours (1 hour or 4 hours). Anything beyond that, and all requests on Site Care, is billed at $100/hr, and we will always let you know before going over. Unused hours reset each month and don’t roll over.

We fix it at no charge, on every plan. If our maintenance caused it, it is on us.

For Site Care, yes. It is built around our hosting, which is how we keep it at $60/month. Site Support and Site Partner work with any host, but we highly recommend hosting with us: on our hosting we can monitor, back up and fix things directly, while support for sites hosted elsewhere may be limited by what the host allows.

Yes. Hosting provides the server. Site Management keeps your site healthy, updated, secure, and performing at its best.

Yes. whether your site is custom, theme-based, or heavily plugin-driven, we adapt our workflow to your setup. Our main criteria is that your site is built in WordPress.

Your Website Should Work Hard

So You Don’t Have To.

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Whether you’re running a small business or managing a large enterprise site, we ensure your website stays fast, secure, and trouble-free,
all year long.
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Resource Centre

Have questions about paid ads, campaign optimisation, or platform features? Browse our knowledge base for step-by-step guides, FAQs, and expert insights to help you succeed.

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