Gravity Forms offers numerous notification events that can be utilized within the core plugin and through additional add-ons. This article details these events for your reference.

Gravity Forms

EventDescription
Form is submittedThis notification event sends an alert whenever a form is submitted. It is the default notification if no other options are set within your installed add-ons.
Form is savedWhen using the Save and Continue feature, this event is triggered. It sends a notification every time a form is saved for later completion.
Save and continue email is requestedThis notification is sent each time a save and continue email link is requested. Enabling Save and Continue within your form settings automatically creates this notification event.

Payment Add-On Events

Payment Completed

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On
  • PayPal Payments Pro Add-On
  • Square Add-On
  • Stripe Add-On
  • Authorize.Net Add-On
  • Mollie Add-On

The Payment Completed notification event will send the notification when a product and services payment has successfully been completed.

This is not to be confused with the Subscription Created event which will occur when a new subscription is created.

Payment Refunded

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On
  • Square Add-On
  • Stripe Add-On
  • Mollie Add-On

When a payment is refunded the Payment Refunded event will trigger a notification.

Payment Failed

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On
  • Square Add-On
  • Stripe Add-On
  • Mollie Add-On

If a payment fails after the entry creation, and the payment gateway reports the status change to your site, any notifications configured for the Payment Failed event will be triggered.

Payment Pending

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On

If a payment is pending, a notification will be sent to notifications with the Payment Pending event type.

Keep in mind that this notification only fires if you have your PayPal IPN correctly configured.

Authorization Voided

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On

When a prior authorization has been voided, a notification will be sent to the notification methods with the Authorization Voided event type.

Subscription Created

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On
  • PayPal Payments Pro Add-On
  • Stripe Add-On
  • Authorize.Net Add-On

If you have a subscription configured, use the Subscription Created event type to send notifications when a new subscription is created.

Subscription Canceled

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On
  • PayPal Payments Pro Add-On
  • Square Add-On
  • Stripe Add-On
  • Authorize.Net Add-On

If a subscription is canceled, notifications with the Subscription Canceled event type will be sent.

Subscription Expired

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On
  • PayPal Payments Pro Add-On
  • Stripe Add-On
  • Authorize.Net Add-On

If a subscription becomes expired, a notification will fire to any notifications with the Subscription Expired event type.

Subscription Payment Added

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On
  • PayPal Payments Pro Add-On
  • Stripe Add-On
  • Authorize.Net Add-On

Each time a payment is made within a subscription, the Subscription Payment Added notification event will be triggered.

Subscription Payment Failed

Available in:

  • PayPal Checkout Add-On
  • PayPal Standard Add-On
  • Stripe Add-On
  • Authorize.Net Add-On

If an existing subscription payment fails, the Subscription Payment Failed notification will be sent.

Help Scout Add-On

EventDescription
Conversation is createdThe Help Scout Conversation Created notification event will send a notification when a Help Scout conversation is created.

Partial Entries Add-On

EventDescription
SavedThe Saved notification event will send a notification when a partial entry is saved for the first time. See note 1.
UpdatedThe Updated event will send the notification when an update request for an existing partial entry is received. See note 2.

Note

  1. Note that this is different from the Form is submitted event, or the Updated event in which the notification will fire for every partial entry update request.
  2. Bear in mind that many update requests can happen until the user submits the form or leaves the page, and they are fired by the Heartbeat API even if there’s not any new data in the form fields, therefore using this event can lead to multiple emails being sent.

User Registration Add-On

The following are the various notification events that are available when the User Registation add-on is being used.

EventDescription
Site is createdThe Site is created event will send a notification when a new site is created within a WordPress multisite installation.
User is pending activationWhen a user is pending activation, the User is pending activation event can be used to send notifications when a user is added to the activation queue.
User is activatedThe User is activated event is used to send notifications when a new user is activated on the site.
User is registeredSends the notification when a user is registered on the site with the User Registration Add-On.
User is updatedSends the notification when the user is updated with an “Update User” User Registration Add-On feed.
User pending activation deletedSends the notification when the pending activation is deleted without being activated. Available with User Registration v4.4.4 and greater.
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