Wise Mind Centre
who they are
Wise Mind Centre is a Vancouver-based psychology clinic offering evidence-based counselling and therapy in-person and online across British Columbia. Their services support adults, children, families, and couples with offerings such as individual therapy, group therapy—including Dialectical Behaviour Therapy (DBT)—assessments, clinical consultations, and training for professionals.
industry
package type
website
project type
contributors
Vigilante MarketingPUBLISHER
Publisher
Emily Chow MarketingDESIGNER
Designer
Tina RaposoDEVELOPER
Developer
The Challenge
what they needed
Wise Mind Centre needed a digital platform that would clearly communicate their broad array of clinical services while making it easy for clients to navigate options, learn about treatment approaches, and book consultations. The site also needed to support their multi-location practice (Broadway and Central Park in Vancouver, plus online), provide resources, and convey accessibility and warmth in a sensitive mental health context.
how we tackled it
We developed a user-centered website that mirrors Wise Mind Centre’s dedication to personalized, evidence-based therapy. The site leads with an empathetic message—”Hope Starts Here”—and prominently offers a free 15-minute consultation to lower barriers for new clients. Services are clearly presented across categories like Adult, Child & Teen Therapy, Couples & Families, Group Therapy & DBT, Online Counselling, Assessments, and On‑Call Consultations, each supported by accessible explanations. We built a comprehensive Clinician Guide to help visitors find the right therapist based on their needs, and streamlined “Getting Started” steps with forms, fee details, and multilingual client resources. The site also emphasizes non-billing, scope of practice (e.g. not accepting ICBC or WorkSafe BC cases) to set clear expectations. Locations are presented clearly, offering both in-person and virtual options for clients across Vancouver and BC.
Key Highlights
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Compassionate, trust-building messaging (“Hope Starts Here” with a free 15-minute consult)
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Clear navigation across therapy types and entry points (adult, child, DBT, assessments, online)
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Clinician matching tool to assist users in choosing the right therapist
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Multilingual and client resources, including forms, blog, and fee transparency
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Multi-location integration (Broadway, Central Park, and online), with accessible booking workflows
The Result
The new website provides a welcoming and intuitive digital front door for Wise Mind Centre clients. It communicates their clinical expertise and compassionate approach, simplifies booking and service discovery, and supports clients in accessing personalized therapy with clarity and confidence.
The Website
